Farmers Home Furniture Return Policy

Farmers Home Furniture offers a comprehensive return policy for the convenience of its customers. The policy provides flexible options for returning or exchanging items, ensuring customer satisfaction. Understanding the return policy is crucial for making informed purchasing decisions.

Timeframe for Returns: Returns are accepted within 30 days of the purchase date. Items purchased during special events or promotions may have shorter return periods, so it's essential to check the specific terms.

Return Conditions: To be eligible for a return, items must meet the following conditions:

In original condition, with all tags attached
Unused and unassembled
Accompanied by the original sales receipt

Exceptions to Return Policy: Certain items are not eligible for returns, including:

Custom orders
Clearance items
Gift cards

Return Process: To initiate a return, customers can visit any Farmers Home Furniture store or contact customer service. Proof of purchase is required, and the customer may be asked to provide a reason for the return. The store will process the return and issue a refund or exchange according to the customer's preference.

Refund Options: Refunds are typically issued in the same payment method used for the purchase. Customers who paid with cash or debit may receive a store credit instead. It's important to note that refunds may take a few days to process.

Exchanges: Eligible items can be exchanged for items of equal or greater value. The customer may be required to pay the difference in price if exchanging for a more expensive item. In case of an exchange for a lower-priced item, the customer will receive a store credit for the price difference.

Additional Notes for Online Purchases: For online purchases, customers have 30 days to request a return authorization online. The item must be shipped back to Farmers Home Furniture at the customer's expense. The return policy conditions and exceptions apply to online purchases as well.

Farmers Home Furniture's return policy aims to accommodate customer needs and ensure satisfaction. Customers are advised to carefully review the policy before making purchases to ensure they understand the terms and conditions.